Defined an AI strategy and prioritised use-case portfolio for a banking-sector client, helping the organisation move from fragmented experimentation towards a more structured approach to AI adoption.

client

Financial Services

year

2025

timeframe

Finalised

Financial Services

AI Strategy

Advisor

Problem

The organisation had growing interest in AI but lacked a common framework for prioritising use cases, defining responsibilities and deciding how AI capabilities should be developed and governed.

Solution

I worked with senior stakeholders and technical teams to assess organisational needs, structure and prioritise the AI portfolio, and establish an AI Centre of Excellence. The work included governance, operating-model considerations and a build-or-buy framework to support technology and vendor decisions.